Refund Policy for Tutors – Tuteglobal

At TuteGlobal, we strive to provide transparent and reliable services for our tutors. By purchasing a Premium Membership, you agree to the following refund policy:

1. No Refunds on Membership Purchases

Once a Premium Membership plan (Monthly/Quarterly/Yearly) is purchased, the payment is non-refundable under any circumstances.
Tutors are advised to carefully review membership details before making a purchase.

2. Duplicate Transactions

In the event of an accidental double deduction or duplicate payment, the excess amount will be refunded to the original payment source.
Refunds for duplicate transactions will be processed and credited within 7–10 working days from the date of confirmation.

3. Non-Transferable

Membership plans are non-transferable and cannot be shifted to another tutor account.

4. Contact for Refund Queries

For refund-related issues (duplicate transactions only), please contact us at refunds@tuteglobal.com with proof of payment.